Contents -- About This Course -- How to Take This Course -- Pre-Test -- 1 Why Take Time to Manage Your Time? -- Being Busy vs. Being Productive -- Your Time Challenges -- What's the Value of Your Time? -- What Learning to Manage Your Time Will Do for You -- Recap -- Review Questions -- 2 Evaluating Your Use of Time -- Auditing Your Time -- What Is a Time Audit? -- Keep a Daily Log -- Summarize the Data -- Pinpoint Your Time Wasters -- Doing the Wrong Things -- Misjudging Time -- Oversocializing -- Lack of Delegation -- Recap -- Review Questions -- 3 Goal Setting and Prioritizing -- Why Set Goals? -- Five Steps for Setting and Achieving Goals -- Step 1. Using the SMART System to Develop Goals -- Step 2. Writing Out Your Goals -- Step 3. Checking for Balance -- Step 4. Prioritizing Your Goals -- Step 5. Identifying the Activities Needed to Achieve a Goal -- Achieving Goals with the 3-V System -- Recap -- Review Questions -- 4 Organizing Yourself to Meet Your Goals -- Identify the System That Works for You -- Scheduling Your Time -- Guidelines for Making a To-Do List -- Prioritizing -- Scheduling and Planning Systems -- Recap -- Review Questions -- 5 Managing External Time Wasters -- Controlling the Telephone -- Incoming Calls -- Outgoing Calls -- Managing Drop-In Visitors -- Managing Information -- IOK Method -- Managing E-Mail -- Meeting Time -- Determine the Need -- Be Prepared -- Begin on Time, Stick to the Agenda, and Record the Proceedings -- Consider a Stand-Up Meeting -- Cancel Unnecessary Meetings -- Don't Attend Every Meeting -- Handle Problem Behavior -- Four Time Management Keys for Absolutely Every Meeting -- Travel and Commuting Time -- Management by Crisis -- Preventing Emergencies -- The CALM Method -- Recap -- Review Questions -- 6 Managing Internal Time Wasters -- Reducing the Tendency to Attempt Too Much.

Organizing Your Workspace -- Communicating More Effectively -- Improving Your Personal Organization -- Breaking the Procrastination Habit -- Causes of Procrastination -- Doing Something About Procrastination -- Planning and Scheduling Your Time -- Recap -- Review Questions -- 7 Working in Teams and Delegating Work -- Working in Teams -- Delegation: A Critical Skill -- What Delegation Is-and Is Not -- Benefits of Delegation -- Barriers to Effective Delegation -- What Can't You Delegate? -- Steps to Successful Delegation -- When You Are the Delegatee -- Recap -- Review Questions -- 8 Time Pressures in the "Wired" Workplace -- Technology Rules -- Get to Know the Tools -- Common Technological Time Wasters -- How to Reduce "Wired" Stress -- Recap -- Review Questions -- 9 Coping with Stress and Pressure -- Warning Signs of Stress -- How to Manage Stress -- Avoid Multitasking -- Learn to Say "No" -- Use the 80/20 Rule -- Reevaluate Your Priorities When Things Change -- Balance Your Work and Personal Life -- Recap -- Review Questions -- 10 Developing Your Time Management Action Plan -- Analyze Your Use of Time -- Develop an Action Plan to Manage Your Time -- Go Public with Your Commitment -- Follow Up -- Recap -- Annotated Bibliography -- Post-Test -- Index -- A -- B -- C -- D -- E -- F -- G -- I -- J -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- V -- W.