Key element guide ITIL service strategy.
Başlık:
Key element guide ITIL service strategy.
Yazar:
Cannon, David (IT service manager), author.
ISBN:
9780113315154
Yazar Ek Girişi:
Basım Bilgisi:
Second edition.
Fiziksel Tanımlama:
1 online resource (v, 162 pages) : illustrations.
Seri:
ITIL
Best management practice
IT infrastructure library.
Best management practice (Stationery Office (Great Britain))
Genel Not:
Author's name from Acknowledgements page.
"Aligned to the 2011 editions"--Cover.
Published on behalf of Office of Government Commerce.
First edition published: 2008.
Notlar:
O'Reilly
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