FrontMatter -- Preface -- Acknowledgment of Reviewers -- Contents -- Summary and Recommendations -- 1 Ongoing Technology Change and Rising User Expectations -- 2 Reengineering Processes to Meet the Electronic Records Challenge -- 3 Partnering with Other Institutions -- 4 Broadening Research Interactions -- 5 Record Integrity and Authenticity -- Appendixes -- Appendix A Briefers to the Study Committee -- Appendix B "Summary and Recommendations" Chapter from the Committee's First Report -- Appendix C October 16, 2003, Letter Report to the National Archives and Records Administration -- Appendix D Committee Member and Staff Biographies.