Mediation -- Contents -- Foreword: The Mediator Prepares The Practice of Theory ROBERT D. BENJAMIN -- Preface -- 1. Principles of Broad-Based Mediation Practice -- 2. The Business of Bagels: Mediating a Business Partnership Dispute JOHN M. HAYNES, Mediator -- 3. Sexual Harassment: Mediating an Employment Issue JOHN M. HAYNES, Mediator -- 4. Neighbors: Defending Their Children LARRY S. FONG, Mediator -- 5. Working with Families: A Parent-Teen Conflict JOHN M. HAYNES, Mediator -- 6. Adoption: The Chaos of Choice LARRY S. FONG, Mediator -- 7. Teacher-Parent Conflict: A Dispute Over the Classroom JOHN M. HAYNES, Mediator -- 8. Conclusion: Participation Feedback -- Vienna Speech: Support for Human and Social Growth JOHN M. HAYNES -- Appendix: Books, Articles, and Professional Activities by John M. Haynes -- Brief Biography -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- L -- M -- N -- P -- Q -- R -- S -- T -- U -- W.