Front Matter -- Preface -- Acknowledgments -- Contents -- Acronyms -- Summary -- 1 Introduction -- 2 Trends in Managed Care -- 3 Challenges in Delivery of Behavioral Health Care -- 4 Structure -- 5 Access -- 6 Process -- 7 Outcomes -- 8 Findings and Recommendations -- Glossary -- A Committee Biographies -- B Can the Outcomes Research Literature Inform the Search for Quality Indicators in Substance Abuse Treatment? -- C Consumer Outcomes and Managed Behavioral Health Care: Research Priorities -- D Public Workshop Agendas and Participants -- E Liaison Panel Members to the Committee on Quality Assurance and Accreditation Guidelines for Managed Behavioral Health Care -- F Organizations That Submitted Written Materials to the Committee -- Index.