Embedding Ethics in Corporate Culture : A Practical Guide to Minimising Reputational Risk.
Başlık:
Embedding Ethics in Corporate Culture : A Practical Guide to Minimising Reputational Risk.
Yazar:
Giles, Steve.
ISBN:
9781118785362
Yazar Ek Girişi:
Basım Bilgisi:
1st ed.
Fiziksel Tanımlama:
1 online resource (337 pages)
Seri:
Wiley Corporate F&a Ser.
İçerik:
Cover -- Title Page -- Copyright -- Contents -- Acknowledgements -- Prologue -- Opening -- Corporate values: an old story -- The 'say-do' gap -- About The Book -- Original idea -- 2012 Effect -- Structure and methodology -- My Experience -- Audit, risk and forensics -- Governance -- Business ethics -- Speaking and writing -- The Book: Key Messages -- Overarching principles -- Twin-track approach -- Role of compliance -- Reference points -- Summary -- Personal perspectives -- Road test -- 'Simply the way we do things here' -- Closing -- Value statements: a modern story -- Chapter 1: The ethics project -- The Opportunity -- Initial contact -- Coaching session -- An unexpected request -- Hot talk, cold chicken -- The Stronach Group Plc -- Background research -- Corruption allegations -- Recent trading difficulties -- The board of directors -- An Offer From The Chairman -- The meeting -- Strategic review -- The ethics project -- Key takeaways -- Disclaimer -- Chapter 2: The business ethics framework -- The Ethics Project: First Workshop -- Opening -- The ground rules -- Personal approach to business ethics -- Agenda -- Key questions -- The Business Ethics Framework -- Overview -- Purpose -- Mission statements and value statements -- Responsibilities of directors -- Pragmatic approach -- Key Terms -- Ethics -- Business ethics -- The golden rule -- Integrity -- Trust -- The law -- Compliance -- Corporate culture -- Business Dilemmas -- Setting the scene -- Ethical dilemmas -- Business dilemmas -- Workshop Conclusion -- Closing -- Key takeaways -- Next workshop -- Reflections -- Chapter 3: Bribery, corruption and adequate procedures -- Business Ethics in Action: Second Workshop -- Opening -- Agenda -- A business dilemma -- Bribery and Corruption -- Overview -- Bribery and corruption in business.
Examples of anti-corruption laws and conventions -- Case Study -- The Siemens corruption case part 1: scandal and penalties -- The Bribery Act 2010 (UKBA) -- Background -- Summary of the UKBA offences -- The other main provisions -- Adequate procedures -- Official guidance on adequate procedures -- Caution: beware of paying lip-service -- Personal Experiences -- Introduction -- Example 1: UK subsidiary of a global energy group -- Actions -- Example 2: medium-sized UK business in the defence industry -- Workshop Conclusion -- Closing: bribery dilemma -- Key takeaways -- Next workshop -- Reflections -- Chapter 4: Reputation, risk and conduct -- Reputational Risk: Third Workshop -- Opening -- Agenda -- Risk -- Risk awareness quiz -- Reputation -- Reputation and brand -- Consequences of damaged reputation -- The Human Factor: People, Behaviour and Conduct Risk -- Overview -- The concept of conduct risk -- People Risk -- Introduction -- Incompetence -- Criminality and counter-productive workplace behaviours -- Lack of engagement, complacency and negligence -- 'Custom and practice' -- Case Study -- The Siemens corruption case part 2: remedial actions to rebuild trust and reputation -- Case study: conclusion -- Ethical Risk in the Stakeholder Base -- Overview -- Key stakeholder expectations -- Importance of stakeholder experience -- Workshop Conclusion -- Closing -- Key takeaways -- Next workshop -- Reflections -- Chapter 5: The governance dimension -- Effective Governance: Fourth Workshop -- Opening -- Governance soundings -- Agenda -- Importance of corporate governance -- Why Good Governance Matters -- Overview -- Two governance examples -- Governance case study one: Manchester United -- Corporate Governance Overview -- Definitions -- Board composition, relationships and agency risk.
The Development of Corporate Governance Codes and Legislation -- Rules-based and principles-based regimes -- The US Position -- The Sarbanes-Oxley Act 2002 -- The Fraud Enforcement and Recovery Act 2009 -- The Dodd-Frank Wall Street Reform and Consumer Protection Act 2010 -- Conclusion -- The UK Position -- The UK Corporate Governance Code -- Creating an Effective and Talented Board -- Overview -- Board compliance: the key processes -- Board performance: the key improvement drivers -- Workshop Conclusion -- Closing -- Key takeaways -- Next workshop -- Reflections -- Chapter 6: Aspects of leadership: ethics, tone at the top and handling a crisis -- Ethical Leadership: Fifth Workshop -- Opening -- Agenda -- A business dilemma -- Leadership -- Two examples: theory -- Another example: practice -- Summary -- The Components of Ethical Leadership -- Overview -- The ethical person -- Case study two: the Co-operative -- The ethical manager -- Ethical leadership in action: the Westpac banking corporation -- Handling a Crisis -- Background -- The impact of digitisation and social media -- The leader's role in a crisis -- Workshop Conclusion -- Closing -- Key takeaways -- Business dilemma -- Next workshop -- Reflections -- Chapter 7: Risk, compliance and the controls framework -- A Three-Stage Process: Sixth Workshop -- Opening -- Agenda -- Risk Management -- Background -- Risk management models -- Compliance and Controls -- Overview -- Compliance -- Internal controls -- Controls in action: anti-fraud measures -- Internal Audit -- Overview -- Workshop Conclusion -- Closing -- Key takeaways -- Next workshop -- Reflections -- Chapter 8: The business ethics toolbox -- Ethical Development: Seventh Workshop -- Opening -- Agenda -- Corporate Social Responsibility (CSR) -- Background -- CSR in action.
Pay, Bonuses and the Balanced Scorecard -- Observations -- The balanced scorecard -- The governance dimension -- The Business Ethics Toolbox -- Overview -- Value statements -- Codes of ethics and/or conduct -- Confidential reporting lines -- Ethical Training and Development Programmes -- Framework -- The training market: an overview -- Training and development: general principles and observations -- Training in business ethics -- Examples of training exercises -- Workshop Conclusion -- Closing -- Key takeaways -- Next workshop -- Reflections -- Chapter 9: Whistle-blowing: encouraging a culture of openness -- Creating an Open Culture: Eighth Workshop -- Opening -- Agenda -- Introduction and Background to Whistle-Blowing -- Definitions -- Background -- Issues and Controversies -- Examples of whistle-blowing cases -- Key issues arising: why report externally? -- Whistle-blowing controversies -- Scepticism and fear in the workplace -- The Law as it Applies to Whistle-Blowing -- Overview -- Different approaches -- The EU -- The UK: The Public Interest Disclosure Act (PIDA) -- The USA -- Whistle-Blowing in Action -- Introduction -- Personal experience -- The ethics officer -- The 10 Steps -- How to implement an effective whistle-blowing process -- Workshop Conclusion -- Closing -- Key takeaways -- Next workshop -- Reflections -- Epilogue -- Notes -- Index -- EULA.
Özet:
Institute a proactive reputational management framework that matches individual behaviour to organizational values The Business Ethics Twin-Track is a practical guide to reputational risk management. A deep exploration of the concept of reputation, the ways in which it can suffer, and the consequences when it does, the book outlines an ethics controls framework that can mitigate risk and improve business performance. Readers will learn how to identify and manage weaknesses, and how to institute a system of governance that embeds proper, ethical conduct into the corporate culture. A clear set of controls and procedures provides actionable instruction that can be customised to suit the organisational structure, and discussion of historical and international ethics provides the context for implementation. Case studies illustrate the real-world applications, while interviews with executives from a variety of sectors provide important practical insights into some of the key issues discussed in the book. The law regulates behaviour in health and safety and financial crime, but otherwise, conduct is largely determined by the culture, ethics and values of an organisation. Effective reputation management is complex, and often difficult to achieve, as much of the available information on the topic is more theoretical than practical. This book bridges the gap by providing the tools that will help managers to: Implement a modern ethics control framework, encompassing codes, officers, reporting lines and training Consider the role of the media and social media in reputational damage to individuals and organisations Analyse the key controls in responsibility and governance frameworks from around the world Determine the causes and controls of conduct risk, including incompetence, negligence and criminality Today's fast-paced media environment means corporate
reputations can be obliterated in moments, and damage limitation is often too little, too late. Adopting the measures set out in this book will embed ethics into the culture, and match people's behaviours to the organisation's values.
Notlar:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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