role of information and communications technology in transforming marketing theory and practice. için kapak resmi
role of information and communications technology in transforming marketing theory and practice.
Başlık:
role of information and communications technology in transforming marketing theory and practice.
Yazar:
Naude, Peter.
ISBN:
9781845443702
Yazar Ek Girişi:
Fiziksel Tanımlama:
1 online resource (71 pages)
İçerik:
Contents -- Abstracts & keywords -- Guest editorial The role of information and communications technology in transforming marketing theory and practice -- The metamorphosis of marketing into an information-handling problem -- Conducting market research using the Internet: the case of Xenon Laboratories -- Buyer-seller relationships and information sources in an e-commerce world -- The impact of information technology deployment on trust, commitment and value creation in business relationships -- Strategic alliances: incorporating the impact of e-business technological innovations -- Executive summary and implications for managers and executives -- Internet currency -- Call for papers.
Özet:
There have traditionally been different ways in which to view the marketing task, distinctions that have been drawn to facilitate the level of insight available to managers involved in marketing the firm's offer. A traditional distinction has been between business-toconsumer (B2C) and business-to-business (B2B) marketing. More recently, much has been written on whether the appropriate perspective of marketing should be transaction-based or relationship-driven. This paper argues that a different view is more useful: that the marketing task has moved beyond being transaction- or relationship-driven, and that it can and should increasingly often be viewed as an information-handling problem. First identifies what are considered to be the main tasks facing a marketing manager, and then interprets how these tasks may be managed in each of the transaction-, relationship-, and information-driven approaches. By using three different case study vignettes, provides evidence of the applicability of these ideas.
Notlar:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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