CONTENTS -- Dedication -- Acknowledgments -- The Virtuous Organization: An Introduction Charles C. Manz, Kim S. Cameron, Karen P. Manz and Robert D. Marx -- What are Virtues? -- A Shift to Virtues -- Values -- The Virtuous Organization and Crises -- The Virtuous Organization and Ordinary Times -- The Virtuous Organization and Exemplary Times -- References -- Section 1: The Virtuous Organization and Crises Section Editor: Kim S. Cameron -- 1. Organizational Healing: Lived Virtuousness Amidst Organizational Crisis Edward H. Powley and Kim S. Cameron -- Healing and Organizations -- Healing and Liminality -- The Organizational Crisis -- The Events -- Methods for Uncovering Organizational Healing -- Key Themes Related to Organizational Healing -- Reinforcing the priority of the individual -- Fostering high quality connections -- Strengthening a family culture -- Initiating ceremonies and rituals -- Conclusion -- References -- 2. Making Sense of Organizational Actions with Virtue Frames and Its Links to Organizational Attachment Seung-Yoon Rhee, Jane E. Dutton and Richard P. Bagozzi -- Virtue Frames -- Virtue Frames and Organizational Identification and Attachment -- The Research Context -- Hypotheses -- Member responses to virtuous organizational actions -- Members' cognitive and emotional connection to the organization: Organizational identification and attachment -- Methods -- Participants and procedure -- Measures -- Analysis -- Results -- University's action of holding a candlelight vigil -- University's action of canceling of classes -- Discussion -- General Discussion -- Managerial Implications -- Conclusion -- References -- 3. Forgiveness from the Perspectives of Three Response Modes: Begrudgement, Pragmatism, and Transcendence David S. Bright, Ronald E. Fry and David L. Cooperrider -- Forgiveness in the Workplace -- The Process of Forgiveness.

Forgiveness and Elevating Dynamics -- Method -- Organization description and site selection -- Interview procedure -- Analysis -- Results: Three Responses to Offense -- Theme 1: Begrudgement -- Theme 2: The pragmatic response -- Theme 3: The transcendent response -- Discussion -- Conclusion -- References -- 4. The Spiritual Challenges of Power, Humility, and Love as Offsets to Leadership Hubris Andre L. Delbecq -- Prelude: Reflecting through the Lens of Your Life Experience -- NASDAQ Executives Identify Hubris as the Key Leadership Temptation -- The First Dimension of Hubris: Arrogance -- Circumstances further seducing the leader toward arrogance -- Resulting temptation toward situational narcissism -- Humility as the offset -- The Second Dimension of Hubris: Dominance -- Circumstances seducing the leader toward dominance -- Again a resulting comparison with situational narcissism -- Love as the offset -- Love Enacted in Organizational Life -- Some Closing Thoughts -- References -- References -- Section 2: The Virtuous Organization and Ordinary Times Section Editor: Robert D. Marx -- 5. The Language of Virtues: Toward an Inclusive Approach for Integrating Spirituality in Management Education Karen P. Manz, Robert D. Marx, Charles C. Manz and Judi A. Neal -- Defining Spirituality in the Workplace -- Creating an Inclusive Approach for Discussing Spirituality in the Management Classroom -- The instructor's orientation -- The students' personal language -- An inclusive working definition of spirituality -- Spirituality at Work and Virtues -- Virtues in Organizations -- Conclusions and Implications -- References -- 6. Leveraging Psychological Capital in Virtuous Organizations: Why and How? Carolyn M. Youssef and Fred Luthans -- What is Virtuousness? -- What is Psychological Capital? -- Why is PsyCap Relevant to Virtuous Organizations?.

Organizational Virtuousness and PsyCap During Crises -- Organizational Virtuousness and PsyCap in Ordinary Times -- Organizational Virtuousness and PsyCap During Exemplary Times -- How Can PsyCap Be Developed and Managed in a Virtuous Organization? -- Conclusion -- References -- 7. Europe Versus Asia: Truth Versus Virtue Geert Hofstede -- References -- 8. Peter F. Drucker on Mission-Driven Leadership and Management in the Social Sector: Interviews and Postscript Joseph A. Maciariello -- Postscript -- 9. Corporate Global Citizenship: Successful Partnering with the World Nancy J. Adler -- If You Want Peace, Prepare For Peace -- Preconditions for Peace -- Democracy and human rights -- Sustainable development and a flourishing environment -- Health, poverty reduction and an equitable income distribution -- Global Security, Peace-Making and the Private Sector -- Business's contribution: Are CEOs missing in action? 34 -- Peace, Security & Economic Prosperity -- Bottom-of-the-pyramid business strategies: Reducing poverty and creating fortunes -- Giving peace a chance: Industrial parks as tools for peace -- Natural capitalism: Sustainability at a profit -- From Despair to Optimism: An Ecology of Hope -- References -- Section 3: The Virtuous Organization and Exemplary Times Section Editor: Karen P. Manz -- 10. Virtuous Leadership: A Theoretical Model and Research Agenda Craig L. Pearce, David A. Waldman and Mihaly Csikszentmihalyi -- Virtuous Leadership: A Theoretical Model and Research Agenda -- The Nature of Virtuous Leadership -- A Model of Virtuous Leadership and Organizational Learning -- Antecedents of virtuous vertical leadership -- Likely outcomes of virtuous leadership -- Implications -- Research implications -- Practical implications -- Conclusion -- References.

11. Spirituality in Action: The Fred Rogers' Way of Managing through Lifelong Mentoring Ian I. Mitroff and Donna Mitroff -- Introduction -- Rationale and Objectives -- Fred Rogers' Legacy -- The Fred Rogers' Way of Managing Through Lifelong Mentoring -- Principle 1 - Care: "I like you just the way you are." -- Principle 2 - Concern: "Setting rules is one of the primary ways in which we show our love for children." -- Principle 3 - Connect: "Anything that is mentionable is manageable" -- Principle 4 - Context: "To know why a person is the way he or she is, one has to know his or her story." -- Principle 5 - Creativity: "The arts are the outer expression of the deepest, innermost feelings." -- Principle 6 - Consciousness: "All of us are spiritual beings." -- Principle 7 - Community: "We are part of everything that has come before us, that is now, and that will follow." -- Concluding Remarks -- References -- 12. The Positive Potential of Tempered Radicals Rand Quinn and Debra Meyerson -- Who are Tempered Radicals? -- What is the Positive Potential of Tempered Radicals? -- Tempered Radicals as Positive Deviants -- Intentional departure from normative behavior -- Honor -- Departure from norms -- What Challenges do Tempered Radicals Face? -- Role of Leadership in Cultivating and Amplifying Tempered Radicals -- Conclusion: Advancing our Understanding of Positive Deviance and Tempered Radicalism -- References -- 13. Fortune Sr. Writer Marc Gunther on "The Role of Virtues in Spiritual Leadership" Marc Gunther and Judi Neal -- Judi Neal: The Role of Virtues in Spiritual Leadership -- Marc Gunther: What is a Spiritual Leader? Ricardo Levy1 -- Judi Neal Interview With Marc Gunther -- References -- 14. The Corporate Conduct Continuum: From "Do No Harm" to "Do Lots of Good" Rosabeth Moss Kanter -- A Few Good Companies? Rising to Rising Expectations.

Making Values-Based Capitalism the American Way -- Closing Comments: Reflections on What Matters Most David A. Whetten -- The 2000 Presidential Address: What Matters Most1,2 -- References -- Contributing Authors -- Artist's Statement -- Special Permission -- Index.