1. How To Be an Effective Client 2. The Government Department Client 3. Project Feasibility, Business Case and Funding 4. Defining the Project 5. How Should My Project Be Procured? 6. What Services Do Clients Need From Their Design Teams? 7. Choosing the Project Team 8. The RIBA Plan of Work 2013 9. The Design Process 10. Introducing BIM 11. Managing and Constructing the Project 12. Accepting, Commissioning and Using the Project 13. What To Do If Things Go Wrong 14. The Client and the Law 15. The Client's Toolkit