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1. 
Practical customer success management : a best practice framework for rapid generation of customer success için kapak resmi
Practical customer success management : a best practice framework for rapid generation of customer success
Practical customer success management : a best practice framework for rapid generation of customer success
by 
Adams, Richard, 1967- author.
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Practical customer success management : a best practice framework for rapid generation of customer
7. 
Delighting Your Customers : Delivering Excellent Customer Service...without Breaking the Bank. için kapak resmi
Delighting Your Customers : Delivering Excellent Customer Service...without Breaking the Bank.
Delighting Your Customers : Delivering Excellent Customer Service...without Breaking the Bank.
by 
Owton MBE, Avril.
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. Delivering on your promises -- 9. Handling customer complaints -- 10. My formula for success -- Index -- A
8. 
Managing Knock Your Socks Off Service. için kapak resmi
Managing Knock Your Socks Off Service.
Managing Knock Your Socks Off Service.
by 
Bell, Chip R.
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Reward: Fueling the Fires of Service Success -- 24 Feedback: Breakfast, Lunch, and Dinner of Champions
9. 
New Service Paradigms - AMA SERVSIG Conference 2003 : AMA SERVSIG Conference 2003. için kapak resmi
New Service Paradigms - AMA SERVSIG Conference 2003 : AMA SERVSIG Conference 2003.
New Service Paradigms - AMA SERVSIG Conference 2003 : AMA SERVSIG Conference 2003.
by 
Kandampully, Jay.
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opportunity to enhance corporate success -- Complaint management profitability: what do complaint managers
10. 
Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal. için kapak resmi
Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal.
Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal.
by 
Griffin, Jill.
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: How to Win Back Lost Customers -- 1 Why Customer Win-Back Is Critical to Your Success -- 2 Managing
11. 
Managing Knock Your Socks Off Service : Revisions by Chip Bell and Dave Zielinski. için kapak resmi
Managing Knock Your Socks Off Service : Revisions by Chip Bell and Dave Zielinski.
Managing Knock Your Socks Off Service : Revisions by Chip Bell and Dave Zielinski.
by 
Zielinski, David.
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Alıntı: 
Success -- 26 Feedback: Breakfast, Lunch, and Dinner of Champions -- 27 The Art of Interpersonal Feedback
12. 
Beyond Customer Service : Keeping Customers for Life. için kapak resmi
Beyond Customer Service : Keeping Customers for Life.
Beyond Customer Service : Keeping Customers for Life.
by 
Gerson, Richard.
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Beyond -- THE IMPORTANCE OF CUSTOMER SERVICE TO BUSINESS SUCCESS -- The Payoff of Superior Customer
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