Contents -- Preface -- Chapter 1 Influence, Power, and Persuasion -- Chapter 2 The Foundation of Influence -- Chapter 3 Tactics -- Chapter 4 Applying Influence Down and Sideways -- Chapter 5 Influencing Your Boss -- Chapter 6 The Ethics of Influence -- Glossary -- Selected Reading -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W.