Understanding the Benefits and Impact of Communities of Practice / Michael A. Fontaine and David R. Millen -- Overcoming Knowledge Barriers with Communities of Practice: Lessons Learned Through Practical Experience / Eric L. Lesser and Michael A. Fontaine -- Cultivating a Community of Practice Between Business and IT / Valerie A. Martin, Tally Hatzakis and Mark Lycett -- The Paradox of Communities of Practice: Knowledge Sharing Between Communities / Donald Hislop -- Investigating the Influence that Media Richness has on Learning in a Community of Practice: A Case Study at Oresund Bridge / Andrew Schenkel -- CoPs for Cops: Managing and Creating Knowledge through Networked Expertise / Maarten de Laat and Wim Broer -- Communities of Practice in the Royal National Lifeboat Institution / Roger Kolbotn -- Innoversity in Communities of Practice / Susanne Justesen -- User Networks as Sources of Innovation / Anders Lundkvist -- Building Customer Communities of Practice for Business Value: Success Factors Profiled from Saba Software and Other Case Studies / Brook Manville -- Creating a Multi-Company Community of Practice for Chief Information Officers / John Moran and Lee Weimer -- Viable Communities within Organizational Contexts: Creating and Sustaining Viability in Communities of Practice at Siemens AG / Benjamin Frost and Stefan Schoen -- Best Practices: Developing Communities that Provide Business Value / Wesley C. Vestal and Kimberly Lopez --

Building Sustainable Communities of Practice / Bronwyn Stuckey and John D. Smith -- How Information Technologies Can Help Build and Sustain an Organization's CoP: Spanning the Socio-Technical Divide? / Laurence Lock Lee and Mark Neff -- Building a Community of Practice: Technological and Social Implications for a Distributed Team / Pete Bradshaw, Stephen Powell and Ian Terrell -- Facilitator Toolkit for Building and Sustaining Virtual Communities of Practice / Lisa Kimball and Amy Ladd -- The Use of Intranets: The Missing Link Between Communities of Practice and Networks of Practice? / Emmanuelle Vaast -- Extending Richness with Reach: Participation and Knowledge Exchange in Electronic Networks of Practice / Robin Teigland and Molly McLure Wasko -- Trusting the Knowledge of Large Online Communities: Strategies for Leading from Behind / John S. Storck and Lauren E. Storck -- Double Agents: Visible and Invisible Work in an Online Community of Practice / Elisabeth Davenport -- Cultivating a Public Sector Knowledge Management Community of Practice / Shawn Callahan -- Click Connect and Coalesce for NGOS: Exploring the Intersection Between Online Networks, CoPs, and Events / Nancy White -- Where Did That Community Go? Communities of Practice That "Disappear" / Patricia Gongla and Christine R. Rizzuto.