Cover -- Contents -- List of Figures -- List of Tables -- Acknowledgements -- Preface -- 1 Errare Humanum Est - To Err is Human -- Aviation Safety Trends -- Some Reasons for Concern -- Human Error and Aviation Accidents -- Engineering Aspects of an Investigation -- Human Factors Aspects of an Investigation -- Conclusion -- 2 Human Error Perspectives -- The Cognitive Perspective -- The Ergonomic Perspective -- The Behavioral Perspective -- The Aeromedical Perspective -- The Psychosocial Perspective -- The Organizational Perspective -- Conclusion -- 3 The Human Factors Analysis and Classification System (HFACS) -- Reason's Model of Accident Causation -- Elements of a Productive System -- Breakdown of a Productive System -- Strengths and Limitations of Reason's Model -- Defining the Holes in the Cheese -- Unsafe Acts of Operators -- Errors -- Violations -- Preconditions for Unsafe Acts -- Condition of Operators -- Personnel Factors -- Environmental Factors -- Unsafe Supervision -- Organizational influences -- Conclusion -- 4 Aviation Case Studies using HFACS -- Sometimes Experience does Count -- Human Factors Analysis using HFACS -- Summary -- A World Cup Soccer Game They would Never See -- Human factors Analysis using HFACS -- Summary -- The Volcano Special -- Human Factors Analysis using HFACS -- Summary -- Conclusion -- 5 Exposing the Face of Human Error -- Quantifying Proficiency within the Fleet -- Crew Resource Management Training: Success or Failure -- The Redheaded Stepchild of Aviation -- Conclusion -- 6 Beyond Gut Feelings... -- Validity of a Framework -- Factors Affecting Validity -- Reliability -- Comprehensiveness -- Diagnosticity -- Usability -- Conclusion -- 7 But What About...? -- References -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- Y -- Z.